Shipping
- Shipping is generally free.
- Items are usually shipped within 3 days of purchase and take 5-7 business days to arrive.
Tracking
- Tracking information will be emailed once your order ships
- Track your order anytime through your account or our Order Tracking page
- Contact us if you haven't received tracking information within 2 business days of shipment
Return Eligibility
- Items must be returned within 14 days of delivery
- Products must be unworn, unwashed, and in original packaging
- All original tags must remain attached
- Sale items are final sale unless faulty
Return Process
1. Contact customer service
2. You'll receive a return shipping label via email
3. Package your items securely with all original tags and packaging
4. Attach the return label and drop off at your nearest post office
5. Refund will be processed within 5-7 business days of receiving your return
Exchange Process
- Size exchanges are capped to 1, please measure accurately to prevent delays
- Standard shipping rates apply
- Contact customer service for exchange assistance
Refund Information
- Full refund to original payment method
- Original shipping costs are non-refundable unless item was defective
- Return shipping costs are covered for defective items only
Damaged or Defective Items
- Report any damage within 48 hours of delivery
- Include photos of damaged items when contacting customer service
- Replacement items will be shipped at no additional cost
- Full refund available if replacement is not preferred
Contact Us
For any shipping or return queries:
Additional Information
- All times stated are estimates and not guaranteed
- Delivery times may be extended during peak periods
- We reserve the right to refuse returns that don't meet our criteria
- This policy may be updated without prior notice
