Welcome to Delta-Xi! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using Delta-Xi ("δξ", "Company," "we," "our," or "us"), you agree to these Terms.
1. General Terms
1.1 Eligibility
- You must be at least 13 years old to use our website and services.
- If you create an account, you agree to provide accurate and up-to-date information.
1.2 Account Security
- You are responsible for maintaining the confidentiality of your account login details.
- Any unauthorized activity on your account must be reported to us immediately.
1.3 Modifications to Terms
- We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of our services indicates acceptance of the new Terms.
2. Orders & Payments
2.1 Pricing & Availability
- All prices are in USD and subject to change without notice.
- We reserve the right to refuse or cancel orders at our discretion.
2.2 Payment Methods
- We accept major credit cards, PayPal, and other digital payment methods.
- Orders are processed only after full payment is received.
2.3 Shipping & Delivery
- Estimated delivery times are provided at checkout. We are not responsible for delays caused by shipping carriers.
- International customers are responsible for customs duties and taxes.
3. Returns & Exchanges
3.1 Eligibility for Returns
- Returns must be initiated within 30 days of receiving your order.
- Items must be unworn, unwashed, and in original packaging.
3.2 Refunds & Processing
- Refunds will be issued to the original payment method after the return is inspected.
- Shipping fees are non-refundable unless the return is due to our error.
4. User Accounts & Affiliate Program
4.1 User Accounts
- Creating an account allows you to track orders, save preferences, and access the affiliate program.
- We may suspend or terminate accounts that violate these Terms.
4.2 Affiliate Program
- Affiliates earn commissions by referring customers through unique tracking links.
- Commission rates, payment thresholds, and eligibility are outlined in the Affiliate Agreement.
- Fraudulent activities, including self-referrals, may result in account suspension and forfeited commissions.
5. Intellectual Property
5.1 Ownership of Content
- All designs, images, and branding are the intellectual property of Delta-Xi. Unauthorized reproduction or resale is prohibited.
5.2 User-Generated Content
- By submitting reviews, testimonials, or other content, you grant us a non-exclusive, royalty-free license to use it for promotional purposes.
6. Limitation of Liability
- Delta-Xi is not responsible for indirect, incidental, or consequential damages arising from your use of our website or products.
- Our liability is limited to the purchase price of the product.
7. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the United Kingdom.
- Disputes will be resolved through arbitration or mediation before seeking legal action.
For questions, contact us at [email protected].
